K Ticket Submit

K Ticket Submit is a ticket system for small to medium sized businesses. It allows for project management by submitting, responding to and resolving tickets which may be about project bugs, feature suggestions or enhancement suggestions.

K Ticket Submit can also be used by companies to allow their clients to submit issues through an online interface and allowing company service representatives to respond to them. Which increases client loyalty through professional and reliable means.

What You Can Do

With K Ticket Submit (KTS), you can manage bugs or feature suggestions for any one of your projects like a large website or for a product. KTS allows for easy team/group communication on a project, allowing members to post and reply to bugs, feature suggestions or enhancements.

Features

Here is a quick run down of the feature-set KTS offers:

• Submit Tickets With 3 Different 'Type' Possibilities: Bug, Enhancement or Feature
• Respond To Tickets
• Dynamically Attach Images or Code Snippets To Any Ticket Or Response
• Change Ticket 'Progress Status', 'Priority' Or 'Type' On The Fly
• Search System To Allow For Easy Ticket Filtering Or Finding
• Create And Manage Users
• Assign Users Admin Privileges
• User Group Management
• Thorough Admin Level Controls
• High Level Security Features, Securing Data, Accounts And Preventing System Compromises
• Optimization features to keep your ticket system in its most efficient state

Compatibility

K Ticket Submit has been tested on all modern web browsers. It was built with and tested on PHP5 and MySQL4.

Version History

• August 15th, 2009 - v1.0 (Initial Release)